Privacy Policy

Your Personal Information:

Dee Millen Rabbit Accessories would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security. We are committed to protecting your privacy and all particulars supplied to us will be handled confidentially in compliance with the Data Protection Act 1998 and European legislation relating to matters of privacy. We will not transfer any information outside the European Economic Area. The personal information that we collect from you will be held securely either electronically or manually and retained for a time period that complies with the Data Protection Act.

We only collect relevant information in order to process your order and to provide you with the best possible level of service. To maintain a responsible level of financial administration it is essential that we retain certain information about you on our computer system, such as your name, postal address, post code and email address, and if supplied telephone numbers. However, we only use the information we collect about you in accordance with the Data Protection Act 1999. In addition, we will keep records of your orders, invoices, payments and product returns, if any. We guarantee that we will only use the information collected about you lawfully in accordance with the Data Protection Act 1998, and under no circumstances will we share, sell or divulge your details to any unrelated third party. Dee Millen Rabbit Accessories will never collect sensitive information about you without your explicit consent.

We do not pass on, discuss or sell any of out customer details to any third party unless required to do so by law. We do not make our customers' names, addresses and other information available to anyone else; neither will we send you any third party marketing or other material.

We do provide your delivery address to the courier company, however this is for the sole purpose of delivering your order. The courier company only require your telephone number in case of delivery problems (if the driver is unable to find you) or to arrange a redelivery. This delivery information will never knowingly be passed on by the courier company or Dee Millen Rabbit Accessorties to any third party, unless required to do so by law.

We will use your personal data to develop our product lines to include more items that you may like and to help us improve our service.

Once your order is complete we will not email you unless you have subscribed to our newsletter or given us your consent to do so, in both cases you will have the choice to refuse any promotional or other email from us in the future.

Dee Millen Rabbit Accessories will not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details.

If you wish to check the information that we hold about you, you can do this at any time by emailing us by clicking here. If any of the information we hold is inaccurate we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

Emailing:

Dee Millen Rabbit Accessories does not endorse “spam” mail – we know how annoying this is! Although we will email you to confirm your order and keep you up to date with the order, we promise not to bomard you with emails in the future . 
We will however keep you up to date with what is going on at "Dee Millen Rabbit Accessories", but these will be limited to a maximum of two a month if any at all. To recieve the newsletter from us, you have to give us your consent  to recieve this and we will of course give you the opportunity to refuse any marketing email from us in the future.

Cookies on Your Browser:

In order to improve our service Dee Millen Rabbit Accessories uses technology to track the patterns of behaviour of visitors to our site. This can include a “cookie” that is stored on your internet browser. The information collected in this way can be used to identify you when you return to our website and therefore to provide a more personalised shopping experience.

If you would prefer us not to store cookies on your browser, you can usually modify your browser settings to prevent this happening. A guide on how to  turn cookies off. Click here

Cookies In Use on This Site
Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us:
• Make our website work as you'd expect
• Improve the speed/security of the site
We do not use cookies to:
• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions
You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
More about our Cookies
Website Function Cookies
Our own cookies
We use cookies to make our website work including:
To record your permission to use cookies
We use essential cookies so baskets or logins work
There is no way to prevent these essential cookies being set other than to not use our site.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

If you have any queries or comments regarding our privacy policy, please contact us by clicking here.

Please Note: If you contact us for details of the information we hold about you, it is important that you quote your original email address – the one you used when you first contacted us. Without this we may be unable to trace your details.

Secure Shopping at Dee Millen Rabbit Accessories:

Dee Millen Rabbit Accessories understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Dee Millen Rabbit Accessories is completely safe and secure. Dee Millen Rabbit Accessories do not hold have access to or hold any information regarding your credit or debit card as all online payments are processed via  Stripe our payment provider.

Dee Millen Rabbit Accessories reserves the right to decline to accept an order at our absolute discretion.

Please click here to read our full Terms & Conditions